Every morning, who has allergies, who's celebrating and which group is coming
Booking requests and event orders reach the kitchen and the floor without relying on someone to remember.
Plan: Operations · 360
The allergy was in the booking
And nobody in the kitchen saw it until the guest mentioned it at the table.
Events handled by email
The group menu changes three times and the last email doesn't reach everyone.
Routines on paper
Temperatures and cleaning logged at the end of the shift.
Ambrosio does the work. You decide.
It reads the bookings
Coeliacs, allergies, anniversaries and VIP guests among those staying.
It tells each team
Kitchen and restaurant, by WhatsApp or email, with a «Received» button.
It prepares events
When a group accepts, the day-by-day function sheet arrives before they do.
It records what's done
Routines with readings and notes, exportable for inspections.
What you get from day one
Morning notices
Guest requests, split by department.
Allergies and diets
Who's coeliac or has allergies, before they sit down at the table.
Function sheets
What each department has to do for each event.
Routines with readings
Temperatures and cleaning, with an alert if they're out of range.
Service surveys
A QR code on the table or at the buffet, with an alert for low scores.
Ambrosio for the team
Its own menu and questions to the chat, only about their area.
Ask Ambrosio
Examples with a fictional hotel. In your hotel it answers with your data and says what it has checked.
Continue with what concerns you most
Before you ask
Does it read allergies from any note?
The tags and notes that come from the PMS, and what the guest asks for in the chat. The better they're recorded, the better it works.
Does the chef have to log in to the app?
No. They can receive notices by WhatsApp or email, with a link to tick them off.
Can I choose what gets sent?
Yes. In Settings you decide what each department is told and whether it goes out automatically, after approval or not at all.
We'll show you with your hotel
A 20-minute video call. We look at your prices against your real competitors and at what Ambrosio would do for you tomorrow.