You pay for your hotel, not per user
Your whole team is included at no extra cost. Choose what you need and we'll prepare your hotel's price, based on its rooms.
Essential
- Daily briefing and alerts
- Ask Ambrosio
- Compset prices every morning
- Reputation and review replies
Revenue
- Everything in Essential
- Strategy, parity and pace
- 12-month view
- Market and demand
- Rate proposals
Operations
- Everything in Essential
- Front desk, housekeeping and maintenance
- Management and budget
- Web app, chat and surveys
- Department notices
360
- Revenue + Operations
- Marketing pack included
- MICE pack included
- Ambrosio replies to guests
Marketing
Guests and lists (also in Excel or CSV), email and web app campaigns translated into their language, only to those who have given consent, and reports.
Groups and events (MICE)
Events inbox, leads with Ambrosio, proposals with your group rates, function sheet, changes to what was approved and settlement.
HR: clock-in, shifts and holidays
Working-time record by phone or by tablet and PIN, rotas against bookings, holidays and leave, collective agreement and the month ready for your payroll advisor.
The price depends on your hotel's number of rooms, VAT not included. No lock-in: pay monthly, or annually with a 15 % discount (10 % on Essential up to 60 rooms). For more than 280 rooms, groups and chains, custom quote.
Compare the 4 plans
| What's included | EssentialEssential | RevenueRevenue | OperationsOps. | 360360 |
|---|---|---|---|---|
| Copilot | ||||
| Daily briefing and alerts | ✓ | ✓ | ✓ | ✓ |
| Approvals | ✓ | ✓ | ✓ | ✓ |
| Ask Ambrosio, with photos too | ✓ | ✓ | ✓ | ✓ |
| Hotel knowledge | ✓ | ✓ | ✓ | ✓ |
| Ambrosio credits | ✓ | ✓ | ✓ | ✓ |
| Pricing | ||||
| Compset prices every morning | ✓ | ✓ | ✓ | ✓ |
| Parity against the OTAs | – | ✓ | – | ✓ |
| Booking pace, pickup and tour operator release | – | ✓ | – | ✓ |
| 12-month view | – | ✓ | – | ✓ |
| Weekly summary | – | ✓ | – | ✓ |
| Instant price and parity checks | – | ✓ | – | ✓ |
| Events and demand map | – | ✓ | – | ✓ |
| Rate proposals | – | ✓ | – | ✓ |
| Revenue rules | – | ✓ | – | ✓ |
| Reputation | ||||
| Reviews, scores and sentiment | ✓ | ✓ | ✓ | ✓ |
| AI review replies | ✓ | ✓ | ✓ | ✓ |
| Surveys with NPS | – | – | ✓ | ✓ |
| Hotel day to day | ||||
| Front desk | – | – | ✓ | ✓ |
| Housekeeping | – | – | ✓ | ✓ |
| Routines, faults and preventive maintenance | – | – | ✓ | ✓ |
| Department notices | – | – | ✓ | ✓ |
| Department heads and staff, with My tasks | – | – | ✓ | ✓ |
| Reminders | – | – | ✓ | ✓ |
| Dashboard and budget | – | – | ✓ | ✓ |
| Housekeeping staffing forecast | – | – | ✓ | ✓ |
| Guests | ||||
| Hotel web app and chat | – | – | ✓ | ✓ |
| Conversations | – | – | ✓ | ✓ |
| Ambrosio replies to guests | – | – | – | ✓ |
| Sales | ||||
| Guests and campaigns (Marketing) | – | Pack | Pack | ✓ |
| Excel or CSV lists and subscription form | – | Pack | Pack | ✓ |
| Groups and events (MICE) | – | Pack | Pack | ✓ |
| Function sheet, changes to what was approved and settlement | – | Pack | Pack | ✓ |
| Group pricing with displacement | – | Pack | – | ✓ |
| Team (HR pack) | ||||
| Clock-in by phone or by tablet and PIN | Pack | Pack | Pack | Pack |
| Shift rotas | Pack | Pack | Pack | Pack |
| Holidays and absences | Pack | Pack | Pack | Pack |
| Collective agreement, contracts and month for the payroll advisor | Pack | Pack | Pack | Pack |
«Pack»: paid separately. Marketing and MICE are added to Revenue or Operations; HR, to any plan. Group pricing with displacement needs the MICE pack on top of Revenue, or the 360 plan.
Only need one part? There are also custom plans, without a PMS: Marketing Only and MICE Only.
About the plans
What if my PMS isn't on the list?
Tell us in the demo and we'll look into the connection. In the meantime you can work with market data, reputation and imports.
What are Ambrosio credits?
What the AI uses: questions, replies to guests, group proposals. They're included according to hotel size, from 1,000 a month (Essential has half as many as the other plans); if they run out, Ambrosio keeps going and the excess is billed at the end of the month, with a warning at 80 % and 100 %.
Is there a lock-in?
No. You pay monthly, or annually with a 15 % discount (10 % on Essential for hotels with up to 60 rooms).
What support is included?
All plans include the help centre, Ambrosio and email support. Revenue, Operations and 360 also include the setup video call and personal support. On Essential for hotels with up to 60 rooms, you do the sign-up yourself and personal support is an extra.
We'll show you with your hotel
A 20-minute video call. We look at your prices against your real competitors and at what Ambrosio would do for you tomorrow.