What we're usually asked

No, unless you allow it. By default every change waits in Approvals for someone with permission to approve it, and it never goes below your minimum price.

Guided sign-up takes about 10 minutes. Then we connect your PMS and set up your competitors; meanwhile, you can try the app with sample data.

No. It works in the browser and installs on your phone like an app. Your guests use the web app without downloading anything.

Tell us in the demo and we'll look into the connection. In the meantime you can work with market data, reputation and imports.

You mark your closures and Ambrosio adjusts what it monitors: it keeps working with the team and starts watching the market again before you reopen.

What the AI uses: questions, replies to guests, group proposals. They're included according to hotel size, from 1,000 a month (Essential has half as many as the other plans); if they run out, Ambrosio keeps going and the excess is billed at the end of the month, with a warning at 80 % and 100 %.

No. You pay monthly, or annually with a 15 % discount (10 % on Essential for hotels with up to 60 rooms).

All plans include the help centre, Ambrosio and email support. Revenue, Operations and 360 also include the setup video call and personal support. On Essential for hotels with up to 60 rooms, you do the sign-up yourself and personal support is an extra.

No. What Ambrosio knows about your hotel is written down in Knowledge, only applies to your hotel and can be corrected or deleted.